Bulk SMS to a Class

Using the Classes feature of Pathways Cloud you can send an SMS to one or more Students, guardians, parent or host contacts in one run - also called a Bulk SMS. Whilst you can send bulk SMS's from the Placement Custom Lists screen also, we have found sending from the Class screen to be far and away the most popular.

Examples of Bulk SMS's sent include:

  • Paperwork reminders
  • Upcoming placement starting reminders
  • 'Day One' placement notifications
  • Placement followup notifications

Sending a bulk SMS to a class is really quick and simple:

1) Find the class in question

2) Click on the "SMS" tab within the Class Detail screen

3) Select who you wish to contact student, guardian / parent or host contact

4) Tick the contacts you wish to be recipients or select all by clicking the tic box at the top of the list

5) Type in a message or choose from one of the templates you may have previously created (common if you send similar messages regularly)

6) Send and Log!

After you send a message the following things also happen:

  1. Pathways will log that message to each students' Activity Log automatically
  2. Pathways will make a note in the Class Activity log that a message was sent. 
  3. As a bonus if a student replies to a text message, we automatically route their reply back to an email to you (to the Pathways user that sent the SMS).

 

 

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